Privacy Policy

Privacy Policy

At Moldea , we value your privacy and are committed to protecting your personal data. Below, we explain how we collect, use, and protect your information when you interact with our online store.

1. Data Controller

2. Data We Collect

When you make a purchase or use our online store, we may collect the following information:

  • Personal information: Name, address, telephone number, email address, and payment details.
  • Browsing data: IP address, device type, pages visited, and browsing time.
  • Purchase history: Information about the products purchased and purchase dates.

3. Purpose of the Treatment

We use your information for the following purposes:

  • Process and manage your orders.
  • Send notifications about the status of your purchase.
  • Improve your experience in our online store.
  • Comply with legal and tax obligations.

4. Legal Basis for Processing

The processing of your data is based on:

  • Contract execution: To manage your orders and provide our services.
  • Legal obligations: Compliance with tax and e-commerce regulations.
  • Consent: To send you promotions and news, if you authorize us.

5. Data Retention

Your data will be retained for as long as a business relationship exists or until you request its deletion. After that, we will keep it blocked for the time necessary to comply with legal obligations.

6. Data Sharing

We will not share your information with third parties except in the following cases:

  • Essential service providers, such as payment platforms and courier companies.
  • Compliance with legal obligations that require access to information.

7. User Rights

You have the right to:

  • Access your personal data.
  • Correct incorrect information.
  • Request the deletion of your data when it is no longer necessary.
  • Limit the use of your information in certain cases.
  • Oppose the processing of your data for specific purposes.
  • Request portability of your data.

To exercise these rights, please write to us at clientesmoldea@gmail.com .

8. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, or loss.

9. Cookies

Our website uses cookies to improve navigation. You can consult our Cookie Policy for more information.

10. Changes to the Privacy Policy

Moldea reserves the right to update this policy at any time. Any changes will be posted on this page.

11. Contact

If you have any questions about this policy or the use of your data, please contact us at clientesmoldea@gmail.com .